Downtime is equal to lost opportunities. If your customer portal is down – such as your website or social media pages – you might not be able to contact users, encourage sales, and provide a smooth service. But inner downtime is just as dangerous – you can lose precious work hours, affect operations, and delay orders. Working with managed IT services allows you to reduce downtime and provide consistent and reliable network support to all stakeholders.
https://www.extnoc.com/blog/wh....at-is-a-managed-serv